This document sets forth the Privacy Policy (“Policy”) for the Alchemy Solutions Pty Ltd (“Alchemy”) (“the Company”) website located at www.alchemysolutions.com.au (“Website”).
Alchemy is committed to providing the best possible service and is bound by relevant Australian regulations, policies and laws. Unless explicitly stated any reference to Alchemy does not include reference to any of its affiliates.
This Policy outlines Alchemy’s approach to management of information and data which the Company may:
A. Collect via the Website; and
B. Share and use to conduct its business
Most content on the Alchemy website can be viewed, accessed or otherwise consumed without having to provide personally identifiable information (“PII”); however for certain customer service features and access to selected content (“Gated Experiences”) PII is required. Such PII may include, but is not limited to, first name, last name, email address, job title, employer, country of residence and phone number. In the event a netizen provides the Company with PII (“Providing Party”) they agree and consent to the Company sharing and using the PII in accordance with this Policy.
When a netizen visits the Website Alchemy may collect information and data which is not PII including, but not limited to, browser type, internet protocol address location, pages viewed, session time and duration, and referring website address (“Non PII”). In the event a netizen visits the Website (“Website Visitor”) they agree and consent to the Company sharing and using the Non PII in accordance with this Policy.
Each Providing Party and Website Visitor agrees and consents to the Company collecting, sharing and using PII and Non PII (“Collected Information”) in accordance with this Policy.
Alchemy may partner with other organisations (“Content Partners”) to produce, publish, provide and offer Gated Experiences. In the event a Gated Experience is affiliated with a Content Partner the Content Partner’s name, logo or some other identifying information will be referenced in the Gated Experience.
In the event Alchemy is required to share Collected Information (“Shared Information”) with a Content Partner or other third party (“Receiving Party”) the Company takes reasonable actions to ensure the Receiving Party adheres to relevant and reasonable confidentiality, security and privacy obligations to protect Shared Information. Alchemy can not guarantee the confidentiality, security or privacy of Shared Information on behalf of any Receiving Party.
Collected Information is used by Alchemy to provide services, information, communication and content (“Services”) which are requested and or may be relevant by inference.
Each Providing Party acknowledges that, at any time, they can exercise their right to opt-out or unsubscribe from Services.
Each Providing Party acknowledges that, at any time, they can exercise their right to request a copy of their PII the Company may have (“Subject Request”). Any such Subject Request must be emailed to connect@alchemysolutions.com.au and the Company will respond within 30 days of receiving it.
Each Providing Party acknowledges that, at any time, they can exercise their right to request to be forgotten. Any such request must be emailed to connect@alchemysolutions.com.au and the Company will respond after receiving it.
Alchemy may be required to retain certain Collected Information for certain periods of time to ensure compliance with relevant regulations, policies and laws.
If required by law the Company can arrange to dispose of or destroy its record of Collected Information; however Alchemy’s ability to do this may be limited by the requests it can make of service providers, software application services and other third parties it may engage for the provision of services such as website content management.
In the event of a breach the Company could, to the extent it is reasonably able to do so, identify affected Collected Information.
Alchemy reserves its right to amend, update and change this Policy at any time.
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